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Terms and Conditions

Purchase Procedure

1. Look for the product you want on our website.

2. Message us on our Facebook page or Whatsapp if you have trouble selecting a product.

3. After confirmation of the product you wish to purchase, you may directly order from us through our customer service or add the product to your shopping cart and check out. Please Provide your NAME, SHIPPING ADDRESS AND PHONE NUMBER to place an order. Kindly double check the order and your personal details before making payment.

4. We only keep your order for seven (7) days before it is removed from our system.

5. You are advised to make payment before the order is removed from our system. Once payment is made, screenshot and send the receipt to us. If you are doing online banking (NOT Direct Deposit from an ATM Machine or Counter), please provide the bank holder name in order for us to trace the payment.

6. After we have confirmed your payment, the product will be shipped to you within two (2) working days.(Public Holiday, Saturday and Sunday are considered as non-working days)

 

Shipping (MALAYSIA)

After receiving your order and payment are confirmed, we will ship your products in 2~3 working days if stock available.
There will be delay if stock is unavailable but rest assured we will keep you updated. (Kindly contact our customer service to track your order)

We will be using our own fleet to deliver your products.

If your order has not been received by the 6th working day, please inform us. We will track your order and update you of its location.

(Public Holiday, Saturday and Sunday are considered as non-working days)


Privacy Policy

Starlicious treats customer privacy as important and respects and guards customers' rights. We only collect information from you to ensure your orders are placed successfully on this website. Appropriate measures are in place to keep your personal information confidential and we do not share or pass on information except where it may be necessary to do so to ensure your order can be fulfilled. We guarantee that our customer database will not be sold or marketed for any reason whatsoever to third parties.

Starlicious website may contain links to websites operated by third parties and these websites should contain their own privacy policies. Thus, Starlicious makes no guarantees in respect to how your information may be used in these third parties websites.

Starlicious is the owner of information that is submitted and by submitting any of your information you are consenting to the storage and where application retrieval of your information so submitted for the purposes set out herein.


Starlicious reserves the right to modify or remove portions of this privacy policy at any time and this Privacy Policy should be read with the other terms and conditions applicable to the use of this website. Any condition that is not enforceable, void or invalid shall be deemed severable here from and all other conditions remaining shall be enforceable and valid.


If you have any questions regarding this Privacy Policy or your dealings with our website, please contact our customer service:

Contact Email: starlicious2u@gmail.com

Contact No.: +6012 242 2797